Why Work With Us?

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Here's what our satisfied customers are saying about us:

Working with John Riley to find and purchase our home was a wonderful experience! His professionalism and work ethic was outstanding. Not being from the area, we relied on John's area expertise. He always responded to our questions in a timely manner, ensuring every detail of the buying process was managed well.

Gretchen (O'Neil) has actually assisted us with 3 purchases and is in the process of helping us with a sale now. She has always been responsive, helpful and knowledgeable. Her personality and friendliness are only a plus. We have dealt with a number of realtors over the years and there's a reason we keep coming back to Gretchen now despite the fact our transactions have been geographically diverse.

Paula and Rick Davitt helped to make my home buying experience go as smoothly as possible. Being completely inexperienced with home buying, Paula helped to thoroughly explain every step of the process, explain why things were happening and what to expect next. Paula's knowledge, experience, and professionalism helped me to purchase my first home. I could not have asked for a better realtor to work with.

Davitt Associates sold my home in a timely manner and given unusual circumstances in a very professional, helpful and respectful way. Easily available by email or text message, they worked to schedule and/or reschedule showings as requested and provided a wonderful bridge between owner and potential buyers. In addition, they worked around my schedule and my pets needs with understanding. A great experience! 

Paula and Rick (Davitt) are complete professionals and they know Western Mass like nobody else. We were relocating our family from DC to Western Mass and were looking for a home to buy in the middle of winter. Not the best time to be on the market. Rick took us through multiple snow storms to see homes in February since that was the only time we could make it up to look around. He was never pushy and was always asking us questions to refine his sense of what we were looking for. When we found the right house, the sellers' agent was less the helpful in getting negotiations started for some reason but Rick was able to get them to the table and get both sides to agree on a reasonable price and terms. Paula led the charge on the purchase and sale and closing paperwork and dealt with bank when they started piling on more requirements because we were buying remotely. Paula and Rick had excellent suggestions when it came to building inspectors, attorneys and banks and guided us through the process smoothly and successfully. If/when its time to sell our home in a few years, we won't work with anyone else. 

 

Lacie helped me achieve my goal of purchasing a house the moment I decided I wanted it. She was very attentive to my desires and informative when questions needed answers. Her flexibility yielded easy coordination and her professional approach and execution resulted in a satisfying sale with minimal stress.

Lacie (Banks) listed our house at the right price, went above and beyond or expectations in terms of staging it, marketing, hosting an open house, and selling it in less than 2 months. She did an excellent job negotiating with an older broker whose buyers were trying to overbid on the house. As a result, a fair price was realized, their financial needs were met, the house appraised and we didn't waste time on a deal that wasn't going to work. She is an honest realtor with a keen eye on the market. 

Lacie Banks is exactly the kind of agent I would have hoped to work with. She’s patient, hardworking, and extremely motivated. No one could have done more to sell our house than Lacie. Every small matter, every question, and every showing was handled with extreme professionalism, easy and open communication, and a wealth of knowledge and personal wisdom. At the end of our experience, Lacie feels less like a realtor and more like a family friend. We can’t thank her enough.”  

 

Linda (Webster) helped us to find and buy our first home! We worked with her for about a year, and she was very patient as we looked at a lot of houses and slowly figured out what we really wanted. When we found "the one", Linda was both effective and supportive during the negotiation and closing process, even when it required a flurry of texting and emails on a Sunday night. Her knowledge of the area, price trends, and the lawyers/inspectors/etc. involved were super helpful in getting through the process and buying a house we love.

Linda (Webster) helped us sell our home and then later our condo. She worked with us to find and purchase our dream home in Southampton. She was very attentive on both the selling and buying side. Anytime we weren't sure of the next step she would guide us and explain how things worked. We had to work with a few difficult people on the other end but she remained very nice and firm to get things taken care of. I would highly recommend her. We even suggested my mother in law use her and my mother in law was very happy as well. 

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