Why Work With Us?

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Here's what our satisfied customers are saying about us:

After a failed attempt to sell our house, we contacted Lisa Palumbo for help. She came in with the right pricing, great marketing ideas and the ability to help us with the emotional roller coaster of selling a house. Shortly after her first open house - we were entertaining three offers! 

Lisa knows the market, respects her clients and always exhibits the utmost professionalism. She comes with our highest recommendation.

I live a thousand miles away from the house I was selling in Easthampton, MA and was unsure how I would possibly sell it from such a distance when my son helped with online research. Collaboratively we decided on Lisa Palumbo. Not only did she make the sale seamless and effortless, she did so with a cheerful and easy demeanor that made her an absolute pleasure to work with. Many a time, I felt as if I were her only client. She was always readily available by phone or email. There wasn't a problem she couldn't solve, whether it was a plumbing problem or electrical repair, she always had the proper professionals available to tackle the task. Whether selling from near or from afar, I wouldn't hesitate to use Lisa’s services again.

"I contacted Lisa Palumbo because I wanted to sell my home and look for a new home.  I had heard good things about Lisa.  I was in the middle of ending a long term relationship and was not looking forward to dealing with what I considered to be a “typical realtor.”  I did not want to feel pressured into doing anything.  I have the same apprehension when I buy a car. 

From the moment I met Lisa I realized that I found my "perfect" realtor.  I remember our first meeting at her office.  I started crying as I told her my story and what I was looking to do.  She listened to me intently, gave me some tissues and just let me talk. 

Lisa is one of the most authentic people I have ever met.  She handled every detail for me with total ease.  She sold my home is less than a week and helped me make an offer on my new home painlessly.  No pressure.  No phoniness at all.  I trusted her. 

As we spent time selling and buying, Lisa provided unbelievable support to me.  Her follow through was excellent.  If I had a concern or a question, she whipped out her cell phone, made a call and had answers for me immediately.  She assisted me through the entire process without making me feel pressured.  She connected me with a great inspector, lawyer and banker.  Everything fell into place. 

I highly recommend Lisa to everyone I know that is looking to sell or buy a home.  She is not only my "perfect" realtor; she is also a great friend."

"I would highly recommend Lisa Palumbo as a seller’s agent. She is extremely professional, bright, and skillful. I tried to sell my house by owner for over three months. I hired Lisa, and she found me a great buyer within a week - in a very tough market! And, though the process of selling a house can be anxiety provoking for everyone, Lisa somehow made the experience a smooth one from start to finish. Most importantly, Lisa is a pleasure to work with. Not only is she warm, funny, and down to earth, she is also incredibly energetic and responsive. Lisa definitely goes the extra mile."

Lisa was both our seller and buyer agent. She proved to be an exceptional agent throughout our time working together. Her knowledge of the local real estate market,  huge network of colleagues and resources, and reliability made her the perfect fit for us. She took the time to get to know our family, understand our preferences, and alert us to listings that fit these preferences. Once we found the home we were looking for, she helped us every step of the way until the day we had keys in hand. She made what is typically a stressful endeavor feel seamless and worry-free. Lisa was instrumental in helping us find a home that we continue to love and for that we are extremely grateful. It is clear that Lisa took great pleasure in helping us find a home that we love.

We were lucky to meet Lisa when she presented at our first-time home-buyers class. She seemed smart and a good listener, so we decided to work with her... and we are so glad we did! Our real-estate journey included complicated situations property boundaries, specialized down-payment situations, and lots of negotiation. We were so grateful to have Lisa on our team. She provided consistent knowledge and insight, as well as some much-needed emotional support. She clearly knows the local real-estate scene very well and did a great job helping us negotiate it. We always felt like she was looking out for our interests. We ended up with an awesome house, within our budget, and we couldn't be happier! I recommend her to all my friends!

We had a fabulous experience working with Lisa when buying our first home. As first-time homebuyers, we had a ton of questions, anxieties, and a total lack of knowledge about the process. Lisa was amazing at walking us through the steps and explaining everything. She was a perfect balance of knowledgeable and very responsive, yet also laid-back. Lisa made sure that we felt no pressure to make any decisions or take any steps that we didn't feel ready for. We found Lisa to be professional, smart, proactive, experienced, personable, and friendly. She made the home-buying process fun and not too intimidating.  Also, for any couples out there looking for an LGBT-friendly realtor, we are gay and felt 100% comfortable working with Lisa. Long story short, Lisa is a gem and we recommend her to everyone we know.

"My husband and I were selling our house in a climate of economic downturn and a sluggish real-estate market, and during difficult personal times as well. Lisa not only managed the listing and marketing of the house with ease but also had the communication skills to make every step of the process much easier than I could ever have imagined.

Lisa was diligent in showing the house and holding open houses, and consistently and thoroughly communicated detailed feedback every single step of the way. She never failed to provide us with information to better inform us in regard to buyers' reactions. Lisa was constantly and consistently in touch throughout the process, always responsive and easy to get ahold of. I couldn't imagine a more friendly, or more helpful real estate agent. We sold the house quite quickly considering the market and with a short closing at hand, Lisa worked tirelessly to negotiate last minute details and diffuse issues in order to help us close on time in spite of complications. Lisa is not only pleasant and personable but also is as knowledgeable, skilled and informed as one could ever find a real estate professional. She came recommended to me by a friend and in turn, given my experiences, I know that I would confidently and enthusiastically recommend Lisa to any seller."

"When our family decided to sell our house in Amherst, I interviewed several realtors. I found Lisa Palumbo on the internet and was very impressed by her website. Having bought and sold many homes, I did not underestimate the importance of a hiring a good realtor, especially in the existing market – which was/is DIFFICULT. I was impressed from the moment she returned my call – 10 minutes after I left a message. That is follow up. We met and her presentation was impressive and as was Coldwell Banker’s ability to market to a national audience. 

Now the dilemma: Lisa was based in Northampton, the neighboring town and our house was in Amherst center. I had been talking to realtors in Amherstwho work for “the” company most people use in town, the signs you see everywhere. If I did not hire these folks, I wondered if my house would be shown as much– would it be boycotted? Silly concerns in hindsight, but nonetheless I had them. My gut told me to go with Lisa. Our home was considered on the high-end and sales within this tier within the last 18 months were non-existent. 

From the moment we signed on with Lisa, the collaboration was incredible. She made some suggestions as to changes in staging the house and although it required significant effort on our part, we got busy. Lisa created a beautiful glossy brochure, with amazing pictures and thoughtful comments that showcased our home beautifully. We had many showings and two open houses. Lisa’s suggestions really made the difference.

Our house sold after only 60 days on the market! As I write this, the “competition,” other similar houses in our price range, are STILL for sale. We highly recommend Lisa Palumbo and her agency. Her hard work, market knowledge, and personal service are outstanding."

We began working with Brian last spring with an investment purchase. He has an excellent grasp on the needs of his clients, uses state of the art technology to assist with any questions regarding comparison statistics of homes in the area. He has been helpful above and beyond the call of duty in  every step of the process. In fact, his intuitive understanding of this work helped us to make an exceptionally profitable purchase of a home which is now an asset to its community and for which we simply cannot thank him enough.

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